Dying in a hospital or aged care facility
An expected death in a hospital or aged care facility is not an emergency. In this case the staff handle most things and advise family what they need to do.
How long the body can be kept will vary. Staff will usually allow you time with the person. If there are certain religious or cultural requirements that are important to you at this time let staff know. Staff will help you to arrange for a doctor’s certificate and for the body to be moved in line with any funeral arrangements.
Death at home
If the person’s death was expected, then there is no need to hurry. You can call their doctor to ask them to visit as soon as possible. Either the doctor or the palliative care service can then arrange for the doctor’s certificate showing cause of death to be completed. After this you can contact a funeral director if that is planned.
If there is no doctor available, then you will need to call the police. The police will refer the case to the coroner and the coroner will determine cause of death and complete the doctor’s certificate. This is a legal requirement when a doctor is not available. There does not have to be anything suspicious about the death for the coroner to be involved.
Note:
A funeral cannot be arranged without a doctor’s certificate. It is not the same as the official death certificate issued by the Registry of Births, Deaths and Marriages in your state and confirming that the death has been registered.