CareSearch Director, Jennifer Tieman has recently co-authored an article outlining development of the Engagement Framework which will be used to guide and deliver an Engagement Project which will actively seek feedback and insights from intended users in a structured process. For more see: Tieman J, Lewis V. Benefits of Structured Engagement with Target Audiences of a Health Website: Study Design for a Multi-Case Study. Healthcare. 2021;9(5):600. https://doi.org/10.3390/healthcare9050600